Effective Date: June 29, 2026
Thank you for shopping with Leds Go Corporation. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.
By placing an order, you agree to the terms outlined in this Shipping Policy.
Orders are processed after successful payment confirmation unless Cash on Delivery (COD) is available and selected.
Orders are processed during our regular business days, excluding weekends and Philippine national holidays.
Processing time is generally 1–3 business days, depending on product availability and order volume.
During peak seasons, promotional events, or unforeseen circumstances, processing times may be longer.
We currently deliver to addresses within the Philippines.
Ordering from outside the Philippines?
We welcome international inquiries and are happy to assist with overseas orders.
Because shipping costs, delivery times, customs requirements, and product availability vary by destination, international orders are handled individually by our Customer Care Team.
Please contact us before placing your order.
Estimated delivery times are as follows:
| Destination | Estimated Delivery Time |
|---|---|
| Metro Manila | 2–5 Business Days |
| Luzon | 3–7 Business Days |
| Visayas | 5–10 Business Days |
| Mindanao | 7–14 Business Days |
| Remote Areas | Additional delivery time may apply |
Delivery times are estimates only and are not guaranteed.
Shipping charges are calculated during checkout based on factors such as:
Delivery location
Package size and weight
Courier rates
Promotional shipping discounts (if applicable)
The total shipping fee will be displayed before you complete your purchase.
We work with reputable courier and logistics providers to deliver your orders safely and efficiently.
The assigned courier may vary depending on your delivery location and product type.
Once your order has been shipped, you will receive a notification containing your tracking number, if available.
You may use the tracking information to monitor your shipment through the courier’s tracking system.
Our courier partners will make reasonable delivery attempts.
If delivery cannot be completed because:
No recipient is available;
The delivery address is incorrect or incomplete;
The recipient refuses the package; or
The package cannot be delivered for reasons attributable to the customer,
additional shipping charges or re-delivery fees may apply.
Customers are responsible for providing complete and accurate shipping information.
We are not responsible for delays, failed deliveries, or additional charges resulting from incorrect or incomplete addresses or contact details provided by the customer.
If your package arrives:
Damaged;
Opened or tampered with; or
Missing items,
please contact our Customer Support within 48 hours of receiving your order.
When reporting an issue, please provide:
Order Number
Photos of the package
Photos of the products received
Description of the issue
Failure to report within the specified period may affect our ability to process your claim.
Delivery may be delayed due to circumstances beyond our control, including but not limited to:
Severe weather conditions
Natural disasters
Public holidays
Transportation disruptions
Government restrictions
Customs or security inspections (if applicable)
Courier operational delays
We appreciate your patience in these situations.
Orders that are returned to us because they are undeliverable may be:
Reshipped upon payment of applicable shipping fees; or
Cancelled in accordance with our Return and Refund Policy.
Ownership of the products transfers to the customer upon full payment.
Risk of loss or damage passes to the customer once the order has been successfully delivered to the shipping address provided during checkout.
Certain products may have shipping restrictions due to:
Size or weight
Delivery location
Applicable laws or regulations
Courier limitations
If we are unable to fulfill your order due to shipping restrictions, we will notify you and arrange an appropriate resolution.
We reserve the right to update or modify this Shipping Policy at any time.
Any changes will become effective immediately upon posting on this website.
If you have any questions regarding shipping or delivery, please contact us:
Leds Go Corporation
Address:
Brgy. 12 San Isidro Magat Salamat St. Laoag City, Ilocos Norte 2900
Email:
support@ledsbyjc.com
Phone:
+639338682383
Business Hours:
Monday to Friday 8 AM to 5 PM
